Associate Program Manager
Concord, CA | Full-Time
|Business Line:||Charge VPI|
|Posted:||October 20, 2022|
This is an exciting time to join Charge because we are growing rapidly, providing our employees ample opportunity for challenging projects and career development. We have earned our reputation as a leading provider of design, procurement, and construction services for the underground utility industry. We pride ourselves on our company culture, which emphasizes collaboration and an enthusiasm to solve our customers’ most challenging problems.
Charge is seeking an Associate Program Manager with strong skills in team leadership and project delivery, experience with underground construction and a proven track record of completing projects safely and with high quality.
The role of the Associate Program Manager is to deliver a portfolio of projects and programs safely, efficiently, and with high-quality through leadership of a team of Project Managers (PMs).
To do this successfully, the Associate Program Manager will:
- Exemplify the Charge core values of being safe, collaborative, trustworthy, courageous, and compassionate.
- Lead their team with a common goal of doing what’s best for all customers, internal and external, in the long term.
- Ensure adequate training, tools, systems, and other resources are available for their teams.
- Build relationships with their peer managers across the company, partnering to ensure the sustainability of their programs.
- Endorse and implement company programs, support employee development, and encourage innovation and creativity.
The Associate Program Manager reports to the Director of Operations and receives routine program support from a combination of Project Managers, Program Managers, General Foremen, Superintendents, General Superintendents, and their counterparts in all support organizations.
Associate Program Manager
The Associate Program Manager position is intended as the first step in the program management job family. As such, Associate Program Managers will typically have less than 5 years of team leadership experience, and this role may represent the employee’s first step into a leadership position requiring the direct supervision of a team.
Journey Program Manager
The Journey Program Manager position is intended for experienced Program Managers with a proven track record of delivery. It is the next step in the program management job family beyond the Associate Program Manager role. As such, Journey Program Managers will typically have between 5 and 10 years of team leadership experience and have a demonstrated track record of managing complex and/or new programs and large PM teams (5 – 10 PMs) and/or teams with a need for greater support and oversight.
Senior Program Manager
The Senior Program Manager position is intended for seasoned Program Managers with a long-proven track record of delivery. It is the next step in the program management job family beyond the Journey Program Manager role. As such, Senior Program Managers will typically have more than 10 years of applicable experience, a strong track record of managing complex and/or new programs (multiple commodities and/or customers, work with subcontractors, longer duration) and large PM teams (5 – 10 PMs) and/or teams with a need for greater support and oversight. In addition, Senior Program Managers are expected to be adept at managing programs with a high level of reputational risk, and/or projects that include complex engineering and/or permitting scope. There is also a high level of mentoring of less experienced Program Managers expected with a Senior Program Manager role.
Finally, a Senior Program Manager should be able to provide expert level project management guidance to the Director of Operations and the Charge Executive Leadership team and show the potential to assume a Director level position.
Expectations: Scope of Work
The role of the Associate Program Manager is to:
- Ensure that PMs have adequate resources (funding, people, time), education and technical support to fulfill the program’s objectives.
- Performance manage the PM team.
- Provide career development opportunities and coaching for the PM team.
- Maintain a high level of communication between the PM team(s) and the functional groups (i.e., estimating, safety, quality, field resources).
- Lead monthly cost forecasting activities for the program and support quarterly and annual budget forecasting.
- Escalate project issues to the Charge leadership team as needed.
- Ensure that project decisions are made within the broader context of safety adherence and financial stewardship, and the need to meet customer and quality requirements.
- Ensure that programs are properly planned, executed and closed.
- Provide support for the construction crews with respect to technical requirements and the management of scope, schedule and resources.
- Assist the field operations team in the development and improvement of crews.
- Client management, communication and support.
- Develop and maintain subcontractor relationships and performance management.
- Lead annual and longer-term planning activities for the program.
- Allocate PM resources to projects; actively manage those resources on an ongoing basis.
- Previous Project Management experience
Expectations: Tactical Responsibilities
The tactical responsibilities of the Associate Program Manager may include (but are not limited to) the following:
- Biweekly one-on-one conversations with each direct report.
- Safe execution of Charge’s programs.
- Management and control of the program’s scope, schedule, and budget to ensure that company’s commitments to the client are met while verifying that the project financial goals are met.
- Discussions with the client to ensure goals of program are understood.
- Management and communication of program changes with the client and the project team.
- Leadership of the PM team to clearly communicate the program’s scope, schedule, budget and any other requirements to the PM team.
- Meetings with subcontractors to ensure alignment, good communication, and notification of program changes.
- Active communication with the client to keep them apprised of project status and potential changes.
- Proactive identification of program issues and development of options for corrective action.
- Supporting the preparation of proposals.
- Monitors program progress to assure conformance with customer commitments.
- Review and approval of all program-level deliverables to assure the quality and timeliness of project deliverables.
- Development of a program staffing plan and selection of appropriate qualified technical personnel to perform specific program task assignments.
- Leadership of the PM team to provide opportunities for professional growth and technical development.
- Monitors program performance against assigned budgets, reviews and provides quality control on cost to complete estimates, apprises Charge leadership of status and recommends corrective action as needed.
All project and program management work will be performed in accordance with the Charge Project Management Plan. At a minimum, the Program Manager will:
- Develop monthly, annual, and multi-year plans for their respective programs
- Develop strategic alternatives and strategies to mitigate risk
- Provide leadership and mentorship for their respective teams
- Work collaboratively with other Program Managers and functional support teams
- Performance manage the project management and field engineering teams through the annual review process and, more importantly, frequent one on one coaching
- Ensure that the following project management tasks occur:
- Project schedules are updated weekly
- Project team meetings are held weekly
- Daily work reports are reviewed for quality and accuracy daily
- Job costs are analyzed and updated weekly
- Job costs are presented to Leadership Team on a monthly basis
- Job sites are visited frequently to ensure quality, receive feedback from field personnel, and to provide leadership visibility.
Why Choose Charge
INDUSTRY LEADING BENEFITS
Education assistance, profit sharing 401k, incentive programs, floating holidays, flexible schedules, health coverage, and weekly payroll – these are just a few ways we keep our team healthy, happy, and invested. Join Charge and become a part of our family.
We work hard to be the most trusted provider of design, procurement, and construction services for the utility industry. Just as important, is the positive reputation we’ve earned as an employer that cares about its workforce and strives to employ only the best.
STAND FOR SOMETHING BIGGER
As builders of the grid, we understand the importance of safe and scalable energy distribution to the communities in which we live. We believe everyone should have reliable access to the energy that Charges their lives.
SAFETY ABOVE ALL
It is our core value to train, equip, and qualify our people to work safely, and design and build systems with the highest regard for the well-being of all. Our industry-leading safety rating stems from a significant investment in safety and quality programs.